69 Kyndryl Jobs

Role & responsibilities

• Provide expert-level support and guidance on MS-Dynamics 365, Salesforce Microsoft 365, PowerApps, SharePoint Advanced, SiteCore ,. 
• Analyse business requirements and translate them into effective MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions. 
• Configure and customize Maconomy modules to meet business needs. 
• Conduct training sessions for end-users and provide ongoing support. 
• Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions with other systems. 
• Develop and maintain documentation for MS-Dynamics 365, Salesforce Microsoft 365, PowerApps processes and configurations. 
• Troubleshoot and resolve issues related to MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions modules. 
• Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions

Required Technical and Professional Experience

• Bachelors degree in information technology, Sales/Marketing Legal or a related field. 
• 5+ years of experience as a MS-Dynamics/Salesforce Sr Functional Consultant. 
• MS-Dynamics 365 / Salesforce Certifications 
• Salesforce : Sales Cloud, Service Cloud, Apex, Aura, LWC, Lightning UI, Lightning development framework, Salesforce APIs, SFDX and Salesforce Package Management, Salesforce Security model
• Strong understanding of MS-Dynamics, Salesforce
• Excellent problem-solving skills and attention to detail. 
• Strong communication and interpersonal skills. 
• Ability to work collaboratively with cross-functional teams and client. 
• Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support.

Preferred Technical and Professional Experience

• Knowledge of industry best practices for CRM MS-Dynamics, Salesforce implementations. 
• Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment,
• Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins)
• Ability to manage multiple projects and priorities simultaneously. 
• Strong analytical and critical thinking skills.