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Production Operations Analyst I, Support Ops
2-5 years
Mumbai
1 vacancy
Production Operations Analyst I, Support Ops
Kroll
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The Analyst I will work as part of a high functioning Production Operations team, tasked with supporting day to day operations of legal services.
- Independently define and develop solutions, with minimal direction, for a wide range of technical problems.
- Participate in team meetings and other collaborations, as well as design and peer reviews.
- Be flexible; prepared to approach things laterally; able to think outside the box.
- Interface with business stakeholders, to identify or clarify requirements to address various problems.
- Customer service centric focus with the business and their clients as the customer has been key to our growing success and leadership in the market.
- This role will work from Hyderabad office in 6:30pm 2:30am IST shift..
- The Day-to-day Responsibilities Include But Not Limited To.
- Provide mentorship and guidance for other team members..
- Lead business efforts for various client data needs and drive them to completion.
- Serve as a resource for executing ad-hoc data requests, custom reports, test scenarios, data migration, data analysis and quality assurance testing in a production environment.
- Migrate and modernize legacy reporting into dynamic, robust self-service reporting systems..
- Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
- Seek and establish and implement process improvements at the direction of the department manager.
- Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions.
- A highly motivated team player and an organized, strategic thinker who is passionate about data.
- Possess exceptional troubleshooting and problem-solving skills.
- Be comfortable working in a fast-paced environment.
- Be detail and process oriented with demonstrated excellence in accuracy, service delivery, time management and prioritization.
- Essential Traits.
- A bachelors degree in computer science or a related field, and 4+ years of experience in processes and standards related to data, OR an equivalent combination of education, training, and experience..
- Proficient with data engineering fundamentals including data extraction, transformation and load using databases with large data volumes.
- Excellent written and verbal communications.
- Commitment to obtaining outstanding results, delivering high quality work with a client centric mindset.
- Significant experience in the design, development, and review of complex SQL and Python scripts.
- Demonstratable technical experience with some of the following:.
- Databases: SQL Server, PostgreSQL.
- Scripting and exploration: Python, SQL.
- Visualization: Power BI.
- Big data: Spark, Databricks.
- Cloud computing: Azure, AWS.
- Experience performing complex data analysis of large datasets.
- Experience tuning T-SQL queries and using source control.
- Deep expertise with advanced Excel and data manipulation.
- Ability to analyze data to perform data cleansing and data manipulation to assure data is in the correct format.
- Ability to understand complex business processes and adapt solutions to meet the needs of the business.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations Analyst roles with real interview advice
What people at Kroll are saying
Operations Analyst salary at Kroll
reported by
2
employees
₹4.1
L/yr - ₹5.3
L/yr
9%
less
than the average Operations Analyst Salary in India
View more details
What Kroll employees are saying about work life
based on 140 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Kroll Benefits
Submitted by Company
Work From Home (WFH) Options Volunteer Time Off Time Allotted for Learning Flexible Time Off
Submitted by Employees
View more benefits 
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