Technical Support Engineer

Role

Engineers Tech Support

Summary
Electronics Engineers with good knowledge of engineering concepts and who need to provide online support for device maintenance and replacements at the various operational locations.
Requirements

• Good knowledge in electronics engineering concepts (BE or Diploma in Electronics/EEE/Mechatronics only).
• 1 to 2 years experience.
• Excellent communication in English and Hindi (and any other language).
• Experience in working with teams will be an added advantage.
• Ability to learn and train operations team members based on good knowledge of product and solutions.

Responsibilities

• Provide technical support to the operations team on device maintenance, trouble shooting and replacements.
• Learn and train operations team members based on good knowledge of product and solutions.
• Update records on support provided, maintenance and trouble shooting.