Technical Support Engineer- Walk-In

Role & responsibilities:-

Qualification: Any IT Graduate
Preference will be given to candidates with CCNA /MCSE / JCHNE. Knowledge of CCTV installation and troubleshooting will be desirable but not mandatory.
Experience: 0-2 Yrs.

Job Description

• Provide Technical Support to our esteemed Customers over the call / email or chat. Help them to commission newly purchased products or troubleshoot their current products.

Required Skill Set

• Knowledge of Networking, TCP/IP, Switch, Hub, Router, Routing Protocols, DNS, DHCP, Active Directory, Email server, POP3, SMTP, FTP, NAS, DDNS, P2P.
• Knowledge of LAN and WAN.
• Experience on CCTV and related products will be an added advantage for the candidate.
• CCNA | MCSE (Desirable).
• Candidates with Excellent Communication Skills and Neutral Accent.