Lead- ECoDe

Operations Management role :

Key Skills :

Operations Management: Ability to oversee and manage all operational aspects of various initiatives in KPIT Academy.

Project Management: Proficiency in planning, organizing, and managing various programs and initiatives from inception to completion.

Data Management: Experience in handling and analyzing data related to program operations, ensuring accuracy and compliance with reporting requirements.

Reporting and Analytics: Capability to generate reports, analyze trends, and provide insights to optimize program performance and decision-making.

Process Improvement: Skills in identifying inefficiencies and implementing process improvements to enhance operational effectiveness and efficiency.

Communication: Strong verbal and written communication skills to liaise with stakeholders, present reports, and convey complex information clearly.

Team Leadership: Ability to lead a team effectively, providing guidance, support, and motivation to achieve program objectives.

Problem-Solving: Aptitude for identifying issues, analyzing root causes, and implementing solutions promptly.

Adaptability: Capacity to manage multiple priorities and adapt to changing circumstances in a dynamic environment.

Roles and Responsibilities:

Roles and Responsibilities:

1.      Program Operations Management:

o   Oversee day-to-day operations of initiatives.

o   Ensure smooth execution of program activities, including scheduling, logistics, and participant management.

o   Work on enhancing the effectiveness of the implemented programs

2.      Data Management and Analysis:

o   Establish and maintain databases for tracking program metrics, participant data, and outcomes.

o   Analyze program data to assess effectiveness, identify trends, and support decision-making.

o   Data standardization and automation of data dashboards

3.      Reporting and Compliance:

o   Prepare regular reports on program performance, including key metrics, milestones, and outcomes.

o   Ensure compliance with reporting requirements and regulatory standards.

4.      Process Development and Improvement:

o   Develop and optimize operational processes to enhance efficiency and effectiveness.

o   Implement best practices and standard operating procedures (SOPs) for program operations.

o   Process improvement to enhance effectiveness of all the programs

5.      Stakeholder Engagement:

o   Collaborate with internal teams, external partners, and stakeholders to coordinate program activities and achieve objectives.

o   Communicate program updates, successes, and challenges effectively.

o   Focus on user experience

6.      Leadership and Team Development:

o   Mentor a team of operations staff, fostering a positive and productive work environment.

o   Provide guidance, training, and support to build team capabilities and achieve organizational goals.