Kotak Mahindra Bank - Product Manager - Wholesale Banking - Digital - Process Controls & Data (4-8 yrs)

Business Unit - Channel Team(Digital) - Wholesale Banking

Channel Team in wholesale banking , is a specialized team that manages digital platforms and solutions for business banking clients. Channel Team is responsible for strategy Development, Platform Management, Customer Experience, Digital Transformation , Compliance & Security and Performance Optimisation. The team bridges corporate banking, IT operations, and external partners, ensuring seamless ,secure and innovative banking experience for corporate clients.

Role - Product manager - Process, controls & Data Specialist

Objective:

We are seeking a highly analytical and detail-oriented Process Control and Data Management to oversee the operational integrity and data governance of our business banking digital platform. This role is responsible for ensuring smooth platform operations, defining and enforcing process controls, and managing data quality, reporting, and analytics

Responsibilities:

Process Control & Platform Operations :

- Define, document, and enforce process controls to ensure seamless platform operations.

- Monitor platform performance, identifying and addressing operational risks or inefficiencies.

- Collaborate with product, technology, and operations teams to improve process automation and minimize manual interventions.

- Establish governance frameworks for change management, access controls, and system enhancements.

Data Management & Reporting:

- Ensure data integrity, consistency, and accuracy across all business banking digital platforms.

- Develop and enforce data governance policies and best practices.

- Work with analytics teams to provide actionable insights for business decision-making.

- Support reporting requirements, including MIS, regulatory reports, and internal dashboards.

Stakeholder Management & Compliance:

- Collaborate with compliance, risk, and audit teams to ensure adherence to internal and regulatory guidelines.

- Serve as the point of contact for process control-related issues and escalations.

- Train internal teams on process and data management best practices.

Experience:

- Experience: 4-6 years in process control, data management, business operations, or a similar role, preferably in banking or fintech.

- Technical Skills: Strong understanding of process automation, data governance, SQL, Excel, and BI tools (Tableau, Power BI, etc.).

- Analytical Mind-set: Ability to analyse data, identify patterns, and drive insights.

- Problem-Solving: Strong troubleshooting skills to identify and resolve platform-related issues.

- Attention to Detail: Strong focus on accuracy, compliance, and risk management.

- Experience working with cross-functional teams, including IT, risk, compliance, and operations