Consulting Engineer

What we are looking for:
8+ years of relevant professional services or consulting experience
Hands-on implementation experience with API gateway and/or API integrations in customer environments
Practical working knowledge of APIs and microservices architectures
Proficient in Linux environments including Cloud and Development tooling
Kubernetes proficiency/ experience
Experience with major cloud providers such as GCP, AWS, and Azure
Experience with application development is preferred
Prior experience working in the Open Source space and/or API Management or other Middleware/SaaS software companies Passion and determination for technology
Team-oriented nature with an enjoyment for collaboration
Self-awareness and strong communication skills are a must
Exceptional organizational and change management skills with an ability to manage competing client demands
Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change.
Ability to travel to customer and Kong locations as needed
What you will be doing:
Helping customer(s) across their entire full API lifecycle journey. Such engagements often involve remote preparation, and leading technical workshops for customer architects, developers, security and operations teams.
You will be responsible for building solutions, addressing technical challenges, and providing hands-on technical implementation assistance across the Kong technology suite of products.
Engaging with customers on billable projects, guiding them through the installation and implementation of Kong solutions in their environment.
Lead customer discussions, driving outcome-based professional services and providing technical thought leadership across the customer adoption journey
Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
Building tooling for another team or the wider company to help us push our technical boundaries and improve our ability to deliver consistently with high-quality
Writing or editing technical documentation and knowledge base articles, including reference architecture materials, blogs, and design patterns based on customer experiences
Producing tooling, informational documents/ white papers, and other marketing content.
Above all, youll be acting as a stellar teammate for the rest of Kong

Consulting experience, API Integration/ API Platform/ API Gateway