As a Systems Support Engineer, you will assist our IT and support teams in maintaining and optimizing our systems and applications.

Key Responsibilities

• Provide technical support for hardware, software, and network issues.
• Assist in troubleshooting and resolving system-related problems.
• Document incidents and solutions in our ticketing system.
• Collaborate with team members to improve system performance and reliability.
• Conduct system monitoring and perform routine maintenance tasks.
• Help maintain system documentation and user guides.

Preferred Skills

• Experience with help desk software or ticketing systems.
• Knowledge of system administration tasks.
• Familiarity with cloud services (e.g., AWS, Azure).

What We Offer

• Mentorship from experienced support engineers.
• Opportunities to work on real-world projects and case studies.
• Networking opportunities within the organization.
• A collaborative and inclusive work environment.