Sales Support Specialist

Position : Sales Support Specialist

Reporting : Sales Manager

Location : Gurugram

Position Summary:

A sales support specialist helps the sales team in prospecting, lead generation, and customer relationship management. This person is actively engage in sales processes to meet or exceed sales targets.A Sales Support Specialist is a customer-focused professional responsible for processing sales and ensuring client satisfaction. They identify potential clients, maintain order databases, and update prospect lists. Their role involves assisting the sales team and providing essential support for effective sales operations.

Key Responsibilities:

• Provide troubleshooting assistance for ongoing potential customer orders, account statuses and relevant problems
• Data mining database management.
• Manage sales tracking tools and report on important information
• Online presentations to be done to the clients , if required.

Profile / Personal Attributes:

• Graduate with 0-5 yrs of experience in any corporate function. Experience in Sales & business development will be an added advantage.
• Proven work experience as a Sales support specialist or Sales support associate.
• Experience with Basic CRM systems.
• Teamwork and relationship management skills
• Pleasing personality with good written and presentation skills (English).
• Should be comfortable to deal with mid and senior level management and technical staff.
• Should be good with Email writing skills and be able to call customers and prospects.
• Comfortable  in making power point presentations
• Willing to learn, experiment and grow the role.
• GURGAON based candidates preferred.