Operations Manager - Mahadevpura/ Bannerghatta/ Yelahanka

Centre Manager / Head

KLAY has been consistently recognized as the Best Day-care & Prep school in India with an unwavering focus on providing the right learning environment & resources and unmatched childcare facilities.

2000+ KLAY educators spread across 150+ centres in India across 7 cities Pan India are united in their mission to nurture every childs gifts and be the trusted parenting partner of every family.

With our centres poised to reopen again, KLAY is looking for experienced and mature women to join us as Centre Heads; with good experience in managing operations from education / retail / healthcare domains. Experienced team managers who have handled customer facing roles from other industries are also welcome to apply.

Competencies & Skill Set

• Excellent inter personal skills to handle parents and internal team. High level of customer orientation.
• Should be able to handle walk ins and convert to admissions
• Self driven and attention to detail
• High sense of ownership and responsibility.
• Problem solving ability and MUST be a team player
• Possess working knowledge in Early Childhood Education
• Must be Tech friendly, needs to know Ms Office with a flair for numbers

Main Responsibilities

• Responsible for entire Centre Operations and managing the team
• Responsible for conversions and admissions
• Single point of contact for parents and team
• Mentor and coach the team
• Responsible for Profit & Loss of Centre

Qualifications

Bachelors / Masters degree / Degree in Early Childhood Education

Experience

5-10 years managing similar set up (ideal) Or 5-10 years of retail / customer service / client servicing background.

Regards

Deepa

Human Resources

Phone : 8438004126

Email : deepa.r@klay.co.in

www.KLAY.co.in