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based on 54 Reviews

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40 KG Invicta Services Jobs

Quality Auditor - International BPO (Spanish)

0-2 years

Coimbatore

2 vacancies

Quality Auditor - International BPO (Spanish)

KG Invicta Services

posted 14d ago

Job Role Insights

Fixed timing

Job Description

KGIS is hiring for Quality Executives to work in our international call center based at Coimbatore location.


Kindly go through the following details and refer if you have fresh graduates who are proficient in Spanish.


PFB details for your perusal.


Job Role : Quality Executive - Spanish

Job Location: Coimbatore

Years of Experience: 0-3 years

Shift: Night Shift


Primary Responsibilities :

  • Listen and audit the quality of Spanish calls between customers and representatives.
  • Learn and apply quality assurance processes
  • Analyze data and trends to identify opportunities for process improvements.
  • Participate in feedback sessions to enhance the performance & adherence to quality standards.
  • Assist in preparing reports and presentations on quality metrics

The ideal candidate should be able to listen, understand Spanish calls and document the feedback.



Regards,

Sowmiya - Senior Recruiter

Talent Acquisition Team

7695952522 / sowmiya.k@kgis.co






Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at KG Invicta Services through

(based on 7 KG Invicta Services interviews)
Campus Placement
Job Portal
Referral
Company Website
29%
29%
14%
14%
14% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at KG Invicta Services are saying

What KG Invicta Services employees are saying about work life

based on 54 employees
55%
58%
61%
57%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

KG Invicta Services Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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