Coverfox - Key Account Management Role - Insurance/NBFC/MFI Segment (2-8 yrs)

Key Account Management Role - Insurance/NBFC/MFI

About the Role:

- The role will be an integral part of business in terms of managing large & mid-level accounts / clients within the Insurance, MFI and NBFC sector.

- It entails identifying new accounts while managing existing accounts in terms of revenues, cross-sell / up-sell opportunities and sustaining positive client relationship.

- The incumbent is responsible for client as well as product success management and must have a deep understanding of developing & deepening business relationships with ability to thrive in fast paced, high growth work ecosystem.

Key responsibilities:

- Deepen existing relationships with existing clients in Insurance/MFI/NBFC space.

- Build and curate lead pipeline of prospective clients within and across the sector by identifying potential opportunities.

- Own the client account in an end-to-end manner from demo / pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts.

- Structure profitable deals that mutually support client and business vision.

- Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments.

- Stay updated on the competitor landscape through constant market research and analytics / dashboards.

- Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations.

- Identify new partnerships / alliances with companies in financial services, fintech space like banks, equity brokers, NBFCs, insurance brokers, insurance companies, payment gateway, etc, and other potential categories.

Your key qualifications & competencies:

- 2 to 8 years of experience in Key Account Management for Insurance/MFI/NBFC set ups.

- Experience in working with senior management / decision makers within the organization and for the clients.

- Experience & expertise in P&L management, leading teams to performance and client interfacing.

- Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach.

- Open to travel extensively.