Customer Care Executive

Roles & Responsibilities:-Reporting to Manager - Customer Care

Attending to the queries and request from sales team.

Coordinate between inter- department to ensure closure of transaction

Troubleshoot and complain solving to attain customer delight

Responsible for preparing customers proposals from identifying customers needs

Processing orders to shipment and delivery of orders to the customers

Ensure all queries are addressed and that client relationship are maintained

Desired Candidate Profile : Graduate

Computer proficiency , telephone experience and organizational skills

Strong Communication skills, Multi-Tasking, Troubleshooting skills

Pro-active client engagement for resolving queries n complaints

Perks and Benefits Bonus, Mediclaim, PF