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Housekeeping Incharge
K R Mangalam University
posted 8d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
The Housekeeping Incharge is responsible for managing and coordinating the activities of the housekeeping team to ensure a clean, safe, and organized environment in the facility. This position includes overseeing staff, ensuring compliance with hygiene standards, and maintaining operational efficiency in the housekeeping department.
Key Responsibilities:
- Staff Supervision & Management
- Supervise, train, and manage the housekeeping team, including cleaners, room attendants, and other housekeeping staff.
- Schedule shifts and ensure proper staffing levels to meet operational demands.
- Conduct performance evaluations and provide feedback and guidance to staff.
- Ensure staff members adhere to safety and sanitation policies.
- Cleaning & Maintenance
- Oversee and ensure proper cleaning and maintenance of all rooms, bathrooms, corridors, and public areas (lobby, hallways, etc.).
- Check rooms for cleanliness and organization, ensuring all standards are met.
- Handle special cleaning requests, such as deep cleaning and seasonal tasks.
- Ensure all equipment and cleaning supplies are properly maintained.
- Inventory Management
- Monitor the inventory of housekeeping supplies, including cleaning products, linens, and toiletries.
- Order necessary supplies when stock is low and manage storage.
- Ensure that the housekeeping department operates within the allocated budget.
- Quality Control
- Conduct regular inspections to ensure cleanliness standards are maintained.
- Address any guest complaints related to cleanliness or housekeeping services promptly and professionally.
- Ensure compliance with health and safety standards, including sanitation practices.
- Guest Relations
- Reond to guests housekeeping requests and ensure timely resolution of issues.
- Maintain positive interactions with guests to ensure their satisfaction with the cleanliness and comfort of their accommodations.
- Ensure rooms are prepared for check-ins and any guest-specific preferences are met.
- Health and Safety Compliance
- Ensure that the housekeeping department follows all hygiene, health, and safety regulations.
- Provide staff training on proper cleaning methods, chemical usage, and safety protocols.
- Implement and enforce safe working practices to minimize accidents and injuries.
- Reporting & Documentation
- Maintain records related to the cleanliness, maintenance, and inventory of the facility.
- Report any maintenance issues or damage to management.
- Prepare daily, weekly, and monthly reports on the housekeeping operations.
Required Qualifications:
- Education : High school diploma or equivalent; a degree in hospitality or related field is a plus.
- Experience : Previous experience in housekeeping or facility management is required, ideally with at least 2-3 years in a supervisory role.
- Skills
- Strong organizational and leadership skills.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of cleaning chemicals, supplies, and equipment.
Preferred Qualifications:
- Previous experience in hospitality, hotels, or large facilities.
- Certification in housekeeping management or other relevant fields.
Employment Type: Full Time, Permanent
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What people at K R Mangalam University are saying
What K R Mangalam University employees are saying about work life
based on 141 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
K R Mangalam University Benefits
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