Sales Coordination Executive - (Only Female) (Manufacturing Industry)

Responsibilities for Sales Coordinator

• Maintain organized sales records and report month-end goal setting to the senior management team.
• Co-ordinate with sales team, production team, export team and accounts team, gather all necessary information of orders and inform the respective teams / customers domestic & International.
• Keeping International customers informed of delays and delivery dates.
• Follow up with respective teams to gather required & necessary information for all orders.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.
• Generate Ideas to promote company products through various online channels.
• Coordinate sales team by managing schedules, filing important documents e.g. Dispatch Advise etc. and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Work on CRM Software
• Monitor the teams progress, identify shortcomings and propose improvements
• Ensuring adherence to laws, regulations, and policies.

REQUIREMENTS AND SKILLS

Proven experience in sales support, experience as a sales coordinator

Should have knowledge & experience of working on various softwares eg. CRM/SAP/ERP etc.

Good computer skills (MS Office)

Proficiency in English

Well-organized and responsible with an aptitude in problem-solving

Excellent verbal and written communication skills

A team player with high level of dedication

Current knowledge of industry trends and regulations.