Assistant Manager_Tele Sales

Role & responsibilities :

• To develop &grow the category specific business by acquiring new clients.
• To build knowledge based relationship with clients and understand nitty-grittys of
• Clients business, like demand pattern, seasonality, key industriesserved, products bought by client, industry growth etc.
• To help sales team with category intelligence and develop category expertise by conducting periodic knowledge & skill development sessions as well as developing knowledge transfer material.
• To acquire all the targeted accounts within the region and generate business opportunities for the companys products and services.
• To develop & periodically maintain category specific knowledge repositories by regularly visiting the clients and understanding their business.
• Identifying improvement areas & preparing action plant achieve the business goals. Forecasting weekly, monthly, quarterly and annual revenue.
• Ensuring the achievement of sales target and managing sales support function. Helping regional sales team with technical skill development.
• Recording key performance metrics and monitoring key parameters to increase the overall productivity of the sales team.
• Capturing category specific market intelligence & providing regular updates. Conducting daily performance reviews for the team and ensure adherence to organization’s processes.
• Managing hybrid teams & ensuring the constant up-skilling of remote employees.

Key Requirements:

• Team Handling Experience: Mandatory in Telesales
• Language Proficiency: Fluency in Malayalam is mandatory