At SaaS Labs, we re on a mission to redefine productivity for Sales and Support teams worldwide. We re looking for a Principal Product Designer to lead our design function, shape user experiences and elevate our design culture to the next level.
This is your opportunity to build, mentor, and scale a high-performing design team while working cross-functionally with Product, Engineering, Marketing, and Sales to create world-class self-serve SaaS products.
What You ll Do:
Lead Research Strategy - Drive user research, define key insights, and shape product development.
Mentor Grow the Team - Build and nurture a high-caliber design team while fostering a culture of learning and excellence.
Define Execute Vision - Partner with PMs and Engineers to craft seamless user experiences for our global user base.
Champion the User - Develop scalable design systems that enhance usability and delight customers.
Deliver Impact - Own the end-to-end design process, from wireframes to high-fidelity designs across web and mobile platforms.
Scale the Culture - Establish best practices, document design processes, and stay ahead of industry trends.
What You Bring:
5+ years of UX/Product Design experience (web mobile), with 2+ years in team leadership.
A strong portfolio showcasing user-centric design, iterative improvements, and impact.
Experience designing self-serve SaaS products that users love.
Exceptional collaboration skills able to work cross-functionally with teams like Customer Success, Marketing, and Engineering.
Strong communication can articulate design decisions and rationale clearly.
Ability to thrive in a fast-paced, high-growth environment with evolving priorities.
Why Join SaaS Labs
Global impact - Work on products used by 7000+ businesses across five continents. Build something big - Shape the future of our design team and SaaS portfolio. Continuous learning - Hackathons, boot camps, and knowledge-sharing sessions. Inclusive culture - We celebrate diversity and value unique perspectives.
This is more than a job it s an opportunity to set the foundation for design excellence at a fast-growing, customer-obsessed SaaS company.
Apply now and let s create something extraordinary together!