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TAC Engineer 2 - Datacenter Switching
3-6 years
Bangalore / Bengaluru
1 vacancy
TAC Engineer 2 - Datacenter Switching
Juniper Networks
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Title: Technical Support Engineer -L2
Role: TAC Engineer - Datacenter Switching
Location: Bangalore
Summary:
Technical Support Engineer in Juniper TAC (Technical Assistance Centre) for supporting Juniper s Campus Data-Center products (EX, QFX QFabric) technologies.
Key Responsibilities
- The candidate is expected to work in a highly dynamic and technical environment with relentless focus on delivering Remarkable Customer Experience.
- Demonstrate ownership of customer reported issues till resolution.
- Understand Customer s impact, prioritize and communicate effectively between various stakeholders.
- Contribute to New Product/Feature readiness, Knowledge Creation, Quality/Continuous improvement initiatives and Training/Mentoring activities.
- Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement.
Mandatory Skills:
- Excellent verbal and written communication, presentation and customer handling skills.
- Ability to logically troubleshoot complex and high impact problems
- Self-learner with appetite for continuous development.
- In-depth knowledge of the following:
- Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS]
- IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP),
- IP routing protocol (BGP, OSPF, RIP),
- Understanding of Multicast related protocol [IGMP,IGMP-snooping, PIM] would be a plus.
- Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be considered as added advantage.
Preferred Work Experience
- Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers
- Troubleshooting complex networking in Routing/Switching domain
- Experience in working with Product Development/Engineering team to resolve customer reported issues.
- Proven track record of implementing automation technologies.
- Network Design and implementation experience in Datacenters would be a plus.
Educational Qualification
- Engineering Graduates with 2+ years of relevant work experience
- JNCIP / JNCIE / CCNP / CCIE will be added advantage.
ABOUT JUNIPER NETWORKS
WHERE WILL YOU DO YOUR BEST WORK
.
INCLUSION AND DIVERSITY AT JUNIPER
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
Information for applicants about E-Verify / E-Verify Informaci n en espa ol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Employment Type: Full Time, Permanent
Read full job descriptionJuniper Networks Interview Questions & Tips
Prepare for Juniper Networks TAC Engineer roles with real interview advice
Top Juniper Networks TAC Engineer Interview Questions
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What people at Juniper Networks are saying
Rating based on 2 TAC Engineer
reviews
Anonymous · Engineering - Hardware & Networks
in Bangalore / Bengaluru
Likes
Work culture is good.
- Salary - Good
+6 more
Dislikes
Tracking attendance linke school.
TAC Engineer salary at Juniper Networks
reported by
17
employees
with 1-5
years exp.
₹10.3
L/yr - ₹18.3
L/yr
79%
more
than the average TAC Engineer Salary in India
View more details
What Juniper Networks employees are saying about work life
based on 419 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Juniper Networks Benefits
Submitted by Company
Finances and retirement Work-life balance Career development
Submitted by Employees
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