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Juniper Networks

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4.2

based on 396 Reviews

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121 Juniper Networks Jobs

Solution Consultant Staff

10-12 years

Bangalore / Bengaluru

1 vacancy

Solution Consultant Staff

Juniper Networks

posted 8d ago

Job Description

  • Solution Design: Design solutions that leverage cutting-edge technologies like AI, machine learning, automation, and data analytics to optimize customer interactions and streamline workflows.
  • Requirements Analysis and Strategic Planning: Collaborate with business stakeholders to understand current support challenges, identify transformation needs, and design solutions that align with broader business objectives.
  • Comprehensive Documentation: Author/co-author business requirement documents, user stories, design documents, functional specifications, and test plans. Ensure that documentation is clear, accessible, and up to date to support seamless implementation, ongoing maintenance, and user adoption.
  • Technical Implementation: Partner with IT, PMO and business owner teams to ensure that the solutions are seamlessly integrated into the existing digital infrastructure and are scalable to meet future demands.
  • Data-Driven Insights: Utilize advanced analytics to gather insights on customer behavior, engagement trends, and operational performance, guiding data-backed decision-making.
  • User Training and Support: Create training programs and documentation to ensure that end-users can leverage the new CRM tools effectively, boosting adoption and proficiency across the organization.
  • Continuous Improvement and Innovation: Regularly assess the CRM and support tool landscape for emerging technologies and trends, adapting the strategy to stay at the forefront of digital transformation.
Qualifications
  • B.S. in computer science, engineering, cloud technology, or equivalent. Equivalent work experience will be considered.
  • In-depth knowledge of CRM systems, digital transformation principles, and emerging CRM technologies.
  • Strong analytical and strategic thinking to translate business requirements into actionable solutions.
  • Excellent project management skills, with the ability to manage cross-functional collaboration.
  • Technical expertise in CRM platforms (e.g., Salesforce, HubSpot, Zendesk, etc..) and familiarity with integration tools and APIs.
  • Salesforce certification preferred.
  • Experience with common software development methodologies such as Agile, Waterfall, etc.
  • Able to think creatively and work aggressively outside the usual constraints.
  • Proven communication and problem-solving skills.

Employment Type: Full Time, Permanent

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What people at Juniper Networks are saying

5.0
 Rating based on 1 Solution Consultant review

Likes

Nice Compnay but if no Project sthey close whole Group

  • Salary - Excellent
    +6 more
Dislikes

They close whole Department

    Read 1 Solution Consultant review

    Solution Consultant salary at Juniper Networks

    reported by 2 employees with 11-16 years exp.
    ₹23.4 L/yr - ₹29.9 L/yr
    68% more than the average Solution Consultant Salary in India
    View more details

    What Juniper Networks employees are saying about work life

    based on 396 employees
    86%
    94%
    80%
    100%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Juniper Networks Benefits

    Submitted by Company
    Finances and retirement
    Work-life balance
    Career development
    Submitted by Employees
    Work From Home
    Gymnasium
    Health Insurance
    Cafeteria
    Job Training
    Team Outings +6 more
    View more benefits

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    Juniper Networks Bangalore / Bengaluru Office Location

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    Banglore Office
    Juniper Networks India Pvt. Ltd, Elnath-Exora Business Park, Prestige Tech Park, Survey No.111/1 to 115/4, Wing A & B, Amane Belandur Khane Village, Marathalli, Sarjapur Outer Ring Road, Banglore
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