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515 JPMorgan Chase & Co. Jobs

Technology Support II ITIL

4-7 years

Bangalore / Bengaluru

1 vacancy

Technology Support II ITIL

JPMorgan Chase & Co.

posted 5d ago

Job Description

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems.
As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm s systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 2+ years applied experience
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience with one or more general purpose programming languages and/or automation scripting
  • Working understanding of public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Proper operational success with your expertise in technology support and a commitment to continuous improvement.
Preferred qualifications, capabilities, and skills
  • Good knowledge on Cloud technology


Employment Type: Full Time, Permanent

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People are getting interviews at JPMorgan Chase & Co. through

(based on 440 JPMorgan Chase & Co. interviews)
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Company Website
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28%
20%
14%
13%
3%
3%
19% candidates got the interview through other sources.
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What people at JPMorgan Chase & Co. are saying

Technology salary at JPMorgan Chase & Co.

reported by 2 employees
₹13.4 L/yr - ₹17.1 L/yr
6% less than the average Technology Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 5.8k employees
65%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Bangalore / Bengaluru Office Location

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Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road Bengaluru
Karnataka 560056

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