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706 JPMorgan Chase & Co. Jobs

Fraud Specialist I

2-7 years

₹ 4.4 - 8.88L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Fraud Specialist I

JPMorgan Chase & Co.

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialists work is creative, exciting, and different every day.
As a Fraud Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company.
Job Responsibilities:
  • Work in a call center environment that requires 100% phone-based customer interaction
  • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
  • Communicate with customers in a metrics-driven environment
  • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
  • Take ownership of each customer interaction while treating them with respect and responding with empathy
  • Work both independently and in a team environment
  • Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
  • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
  • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
  • High school diploma(10+2),HSC or GED required
Preferred qualifications, capabilities, and skills:
  • Ability to multitask using a computer and simultaneously provide customer support
  • Comfortable in a fast-paced, consistently changing environment
  • Previous experience working in a Call Center, Banking or Finance industry
  • Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during , which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.

This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Fraud Specialist roles with real interview advice

Top JPMorgan Chase & Co. Fraud Specialist Interview Questions

Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more
Q2. Split Binary String Problem Statement Chintu has a long binary string str . A binary string is a string that contains only 0 and 1. He cons ... read more
Q3. There are 8 bottles of milk out of which one bottle is poisoned. What will be the minimum number of persons required to find the poisoned bo ... read more
View all 407 questions

What people at JPMorgan Chase & Co. are saying

3.3
 Rating based on 30 Fraud Specialist reviews

Likes

Salary helped me pay bills

Dislikes

Insensitive to employees needs, especially females. No work from home provided out of the blue, misuse of company funds and cafeteria food is not at all healthy. Bad HR services and management is least bothered about our needs.

  • Salary - Bad
  • +6 more
Read 30 Fraud Specialist reviews

Fraud Specialist salary at JPMorgan Chase & Co.

reported by 210 employees with 1-9 years exp.
Lock Unlock
₹3.2 L/yr - ₹9 L/yr
15% more than the average Fraud Specialist Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees
64%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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JPMorgan Chase & Co. Bangalore / Bengaluru Office Location

View all
Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road Bengaluru
Karnataka 560056

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