Fraud Specialist I

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialists work is creative, exciting, and different every day.

As a Fraud Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company.

Job Responsibilities:

Required qualifications, capabilities, and skills:

• Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
• Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
• High school diploma(10+2),HSC or GED required

• Ability to multitask using a computer and simultaneously provide customer support
• Comfortable in a fast-paced, consistently changing environment
• Previous experience working in a Call Center, Banking or Finance industry
• Have a passion for helping people by solving problems, presenting, and explaining solutions

Candidates must be willing and able to work schedules during , which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.

This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.