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EMEA Fund Servicing Specialist
JPMorgan Chase & Co.
posted 1d ago
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Flexible timing
Key skills for the job
Job Description
Responsibilities
- Manage the role centered on End Client Reporting for Investment Middle Office Services (IMOS) and involves managing global/regional teams while serving as the client-facing escalation point.
- Participate in and implement the ongoing IMOS global strategy, as well as overseeing daily operational activities crucial to construction.
- Lead a team to execute operational processes within IMOS, setting short-term priorities, directing workflows, and monitoring performance against metrics.
- Track and escalate issues, providing service and progress updates to senior management, and seeking opportunities to enhance service levels and efficiency.
- Maintain and update standard operating procedures (SOPs) to meet corporate risk and control standards, and offering subject matter expertise for efficiency projects.
- Build strong internal relationships with global operations partners and other teams, and working with management to ensure timely and accurate service delivery in a follow the sun model is essential.
- Oversee reconciliations and transaction lifecycle management, ensuring audit readiness, and participating in the onboarding of new tasks and funds, including UAT testing.
Required qualifications, capabilities and skills
- Prove experience in managing teams focused on process, risk, and control within Investment Operations, particularly in the Middle Office, and adept at managing change.
- Client-facing skills and communication style, with ease in interacting with key stakeholders.
- Deep understanding of Financial Reporting services, OTC instruments, Exchange Traded Derivatives, Fixed Income Securities, Equity products, and other financial instruments.
- Demonstrate ability to meet deadlines with accountability and responsibility for managing an independent workload.
- Experience in Investment Operations, including Trades, Cash, and Reconciliations, as well as workflow and vendor management for end client reporting.
- Solve problem skills to identify, understand, and resolve operational and technical issues.
- Strong written and verbal communication skills, capable of building relationships with various stakeholders, including senior business executives, and able to adapt, prioritize, and meet tight deadlines while exceeding client expectations. Self-motivated and quick to learn.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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