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JPMorgan Chase & Co.

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4.0

based on 5.9k Reviews

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672 JPMorgan Chase & Co. Jobs

Technology Support II - Application Support/Python/UNIX-Script

JPMorgan Chase

4.0

based on 5.9k Reviews

3-5 years

Bangalore / Bengaluru

1 vacancy

Technology Support II - Application Support/Python/UNIX-Script

JPMorgan Chase & Co.

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Python SQL Oracle Automation Testing Information Technology Application Support

+ 4 more

Job Description

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

Minimum 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud. Unix, Oracle, Geneos, Shell Scripting, Control - M, Autosys, Application support, and ITIL processes
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience automating operational tasks with one or more of the following languages Python, Unix Shell scripting , Java. Understanding of SRE concepts would be required.
Experience on scripting including PowerShell/Shell/Perl and/or Python. Experience in supporting cloud based application in AWS
Experience in the support of real time transaction processing applications

Preferred qualifications, capabilities, and skills

Knowledge of one or more general purpose programming languages or automation scripting
Knowledge of Information Technology Infrastructure Library (ITIL) production support best practices. SRE Hands-on experience would be an added advantage. Experience in Oracle, and SQL server databases is a plus
Experience working in the financial industry and with core cash management systems is a plus. Experience with Monitoring Tools such as Splunk, Grafana, Dynatrace is a plus.
Understanding of Financial and Banking applications or related business experience is a plus. Understanding of Java concurrency, concurrency patterns, Enterprise design patterns, industry best practices, domain driven design, MicroServices patterns and architecture, is a plus. Experience in building Geneos script and monitoring is preferred.

Employment Type: Full Time, Permanent

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