Manager - WSM

Job Title: Manager - WSM (Workplace Solutions Management)What this job involves:As a Manager in our Workplace Solutions Management team at JLL, you will play a pivotal role in shaping a brighter way for our clients and their workspace needs.
Youll be at the forefront of innovative workplace strategies, leveraging your expertise to optimize space utilization, enhance employee experience, and drive operational efficiency.
In this position, youll collaborate with cross-functional teams locally and across the globe, embodying our culture of collaboration to deliver tailored solutions that meet and exceed client expectations.
We believe in empowering our team members to thrive, and in this role, youll have the opportunity to strengthen and advance your career while making a significant impact on the future of work.What your day-to-day will look like:Develop and implement comprehensive workplace strategies aligned with client objectivesLead client engagements, fostering strong relationships and ensuring high satisfaction levelsAnalyze workspace utilization data and trends to inform decision-making and strategyCollaborate with internal teams to deliver integrated solutions across various service linesManage and mentor junior team members, promoting a culture of inclusivity and belongingDrive innovation in workplace solutions, keeping abreast of industry trends and best practicesPrepare and present compelling proposals and reports to clients and stakeholdersRequired Qualifications:Bachelors degree in Business, Facilities Management, or related field5+ years of experience in workplace strategy, facilities management, or related areasStrong analytical skills with the ability to interpret complex data and derive actionable insightsExcellent project management and organizational skillsProven track record in client relationship managementProficiency in Microsoft Office Suite and relevant industry softwareOutstanding written and verbal communication skillsPreferred Qualifications:Masters degree in Business Administration, Real Estate, or related fieldProfessional certifications such as IWFM, IFMA, or RICSExperience with change management and workplace transformation initiativesKnowledge of sustainable workplace practices and wellness strategiesFamiliarity with emerging technologies in smart buildings and IoTMulti-lingual capabilitiesExperience in a global or multi-national corporate environmentAt JLL, we choose to take the more inspiring, innovative, and optimistic path on our journey toward success.
Join us in shaping the future of work and creating spaces where people and businesses thrive.