Building Operations, Lead - Transport

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Being a forerunner of quality transport service

Reporting to the facilities manager, you will be at the helm of all things related to transport network. In essence, you will provide uninterrupted transport service to our clients. You ll do this by ensuring that our fleet is available and on-the-go 24/7. You ll also see to it that backup plans are in place should the need arise.

In addition, you ll serve as the single point of contact for all transport network-related issues in the client s site. You ll also be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process.

As the go-to person, you ll be in charge of ensuring regular vendor meetings and connect sessions. You ll also be on top of trainings, records and incident reports. Ensuring complete adherence to the Company s audit procedures is also under your mandate.

Bringing the team together to deliver the goods

Does teamwork come naturally to you? If so, you re on the right path, as part of your scope is to promote collaboration to achieve our targets. As the person in charge, you ll be on top of workload assignment making sure that responsibilities are delegated to the right team member.

Likewise, you ll carry out regular meetings to update the team on processes, leaves, and back up plans in place. You ll also conduct one-on-one catch-up session with each team member to keep them up to speed on their scope of work, conduct, and career development.

Making massive progress across the board

Handling a senior role and a team of experts, there s no other way but up. In this role, you ll ensure that progress is constant by sourcing and developing opportunities for the growth of a given account. Likewise, you ll encourage team members to participate in trainings.

Also part of your scope is to make sure that the project meets its financial targets. You ll do this by ensuring that monthly accruals are sent on time, and that costs are appropriately calculated and presented to the client. You ll also see to it that invoices are processed within the target date.

Sound like you? To apply you need to have:

A customer-service orientation at the core

At JLL, we take pride in our roster of talented experts and innovators in the field and we want you to be a part of our global family. If you are a seasoned leader who could easily adapt to a rapidly changing work environment, then you have what it takes to take on this senior role.

At the core, the ideal candidate is a customer-centric individual with a flair for vendor management and customer service. Likewise, you must also possess strong planning and organisational skills, as well as exceptional written and oral communication skills. Being professional and possessing a positive attitude at all times may also help you land this job.

Location:

If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!

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