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312 JLL Jobs

Senior Analyst - HR Operations

3-4 years

Gurgaon / Gurugram

1 vacancy

Senior Analyst - HR Operations

JLL

posted 11hr ago

Job Description

About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
What this job involves:
  • Resolve Tier 1 queries and transactions related to core HR processes
  • Maintaining data on Location Creation, Data Correction, transaction rescinds and System Security requests etc. in Workday.
  • Demonstrate high proficiency in HR processes and standard operating procedures with ability to resolve complex queries.
  • Working with and assisting global employee/HR users from APAC, EMEA AMR.
  • Manage Global compensation audits and reports.
  • Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue.
  • Managing semi-functional issues in Workday and EIB Validations and Mass uploads.
  • Manage One-time payments bulk uploads and comp requests.
  • Managing Coordinating queries on Case management tool Service now effectively.
  • Assist SME/Sr. SME with building and maintenance of a Knowledgebase for Case Management.
  • Active participation on any new transitions and documents creation.
  • Assist with data correction or escalate to SME/Sr. SME, specifically for issues that cannot be resolved through self-service
  • Managing semi-functional issues in Workday and act as a bridge between Tier 1 Tier 2 technical teams.
  • Update/Review SOP s and Process Maps on a regular basis based on new inputs/changes/updates in any of the existing processes
  • Quality Check on the Key/Critical transactions processed by team as defined in the Quality framework.
  • Ability to identify and escalate complex queries to appropriate stakeholders
  • Adhere to agreed KPIs, KRAs, SLAs and customer service standards
  • Managing client calls with the Global process partners on a regular basis and ensures required documentation
  • Ability to challenge the status quo and implement process improvements to enhance the end user and HR partner experience.
Key Skills
  • Understanding or Knowledge of HR fundamentals, practices, and procedures
  • Strong written and verbal communication skills
  • Previous experience in a Workday HR environment preferred or similar HR ERP desirable
  • Knowledge of Case Management tool like Pega, ServiceNow an added advantage
  • Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.
  • Bachelor s/Master s degree in Human Resources or Personnel Management
  • 3-4 years of experience in HR or client services role preferred
  • Comfortable to work in Global shift timing.
Sound like youIn this role, your key responsibilities will include:
  • Highly Organized and Self-motivated
  • Highly Employee and Customer centric
  • Strong team player, willing to learn and share experiences with other team members
  • Attention to detail and ability to work towards tight deadlines
  • Result oriented and Proactive in achieving results
  • Ability to manage competing priorities and multiple stakeholders
  • Highly Flexible and Adaptable to conditions and business requirements.
What we can do for you:
At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location:
On-site -Gurugram, HR
If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Employment Type: Full Time, Permanent

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Prepare for HR Operations Analyst roles with real interview advice

Top JLL HR Operations Analyst Interview Questions

Q1. What is the works permit systems and what is the height and got work
Q2. What are different maintenance procedures,How can one ensure for zero breakdown for equipments.
Q3. What is safety in ACB, VCB, DG set?
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What people at JLL are saying

4.0
 Rating based on 1 HR Operations Analyst review

Likes

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  • Job security - Good
  • +1 more
Dislikes

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  • Skill development - Bad
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Read 1 HR Operations Analyst review

HR Operations Analyst salary at JLL

reported by 8 employees
₹3.6 L/yr - ₹4.2 L/yr
23% less than the average HR Operations Analyst Salary in India
View more details

What JLL employees are saying about work life

based on 4.9k employees
58%
53%
57%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

JLL Benefits

Health Insurance
Job Training
Soft Skill Training
Cafeteria
Work From Home
Team Outings +6 more
View more benefits

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JLL Gurgaon / Gurugram Office Locations

View all
Gurugram Office
Jones Lang LaSalle, 6th Floor, Tower B, Building No. 6, DLF Cybercity (SEZ), Phase 3 Gurugram
Haryana 122002
Gurugram Office
JLL Gurgaon, Epitome, Building No. 5, Level 16, Tower C, Phase III,, DLF Cyber City, DLF Phase 2, Sector 24 Gurugram
Haryana 122002

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