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based on 4.6k Reviews

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204 JLL Jobs

City Lead

8-10 years

Gurgaon / Gurugram

1 vacancy

City Lead

JLL

posted 9d ago

Job Description

The City Lead will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations. This position needs to be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures. This position will form a part of the team that will provide a professional, value-focused service aimed at meeting or exceeding the client expectations.
  • Lead the JLL management team in the delivery of facility management services.
  • Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets.
  • Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts.
  • Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors.
  • Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources.
  • Assess Service Levels and Performance Indicators with the UHG representative and define the mechanism to assess the performance levels of various subcontractors.
  • Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between UHG, Jones Lang LaSalle and its subcontractors.
  • Setting annual goals for generating savings in area of such as energy and cost of maintenance operations.
  • Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals.
  • Maintain all records related to the performance of facility management operations on UHG site
  • Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings.
  • Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services.
  • Analyse call outs to understand trends; undertake strategic initiatives to minimize the same.
  • Scheduled cross feedback from subcontractors and UHG staff on our process to improve services level & satisfaction in organisation.
  • Train team members on all Quality policies & procedures.
  • Audit sub-contractors on quality of materials & upkeep of the site.
  • Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time.
  • Interface with the Jones Lang LaSalle s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team.
  • Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Operations Manager.
  • Analyse call outs to understand trends; undertake strategic initiatives to minimize the same.
  • Liaison with the client Finance team
  • Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments.
  • Develop MIS reports for Jones Lang LaSalle s management team and necessary client reporting.
  • Chair the monthly progress meeting during the absence of operations manager.
Sounds like you? to apply you need to have:
Education and experience
Bachelors Degree in any discipline, a minimum of 8 -10 years of experience in a corporate environment.
Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives
  • Exposure and experience in dealing with multinational corporate organizations
  • Strong Analytical skills.
  • Good Leadership skills with ability to manage large teams
  • Ability to adapt and perform under pressure
  • Possess strong interpersonal skills with the ability to build rapport quickly.
  • Good communication skills

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at JLL through

(based on 223 JLL interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
33%
17%
17%
9%
4%
2%
18% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at JLL are saying

5.0
 Rating based on 1 City Lead review

Likes

JLL is very fantastic organisation. Which provide organic environment to the employees to fulfil their ambition in career. I’m associated with JLL since 2010

Dislikes

NA

Read 1 review

City Lead salary at JLL

reported by 6 employees with 10-20 years exp.
₹15 L/yr - ₹23 L/yr
75% more than the average City Lead Salary in India
View more details

What JLL employees are saying about work life

based on 4.6k employees
59%
51%
57%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

JLL Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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JLL Gurgaon / Gurugram Office Locations

View all
Gurugram Office
Jones Lang LaSalle, 6th Floor, Tower B, Building No. 6, DLF Cybercity (SEZ), Phase 3 Gurugram
Haryana 122002
Gurugram Office
JLL Gurgaon, Epitome, Building No. 5, Level 16, Tower C, Phase III,, DLF Cyber City, DLF Phase 2, Sector 24 Gurugram
Haryana 122002

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