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ESOC Executive
Jio
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1.The ESOC Advisor shall provide exceptional service through advanced
specialized knowledge and advice on both technical and non-technical
queries (voice and non-voice. in the following areas: Wireline service
solutions, Billing, Network and Device, Acquisition / Provisioning and
Sales and Marketing.
2.They will also perform retention and marketingactivities to enhance
jio s share of customer wallet
1 - 3 years specialized knowledge and advice on both technical and non-technical
queries (voice and non-voice. in the following areas: Wireline service
solutions, Billing, Network and Device, Acquisition / Provisioning and
Sales and Marketing.
2.They will also perform retention and marketingactivities to enhance
jio s share of customer wallet
1.Good Communications and Interpersonal Skills
2.Analytical abilities
3.Customer experience / Customer service
4.Telecom and Technical Product Understanding
2.Analytical abilities
3.Customer experience / Customer service
4.Telecom and Technical Product Understanding
Employment Type: Full Time, Permanent
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Recruitment Consultant
32%
22%
14%
9%
6%
1%
16% candidates got the interview through other sources.
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What Jio employees are saying about work life
based on 21.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
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