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Field Engineer_DET ( 81821611 )
Jio
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Handle customer calls and provide resolution in coordination with L2
Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations.
1.Basi
Employment Type: Full Time, Permanent
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Rating based on 86 Field Engineer
reviews
Anonymous · Hardware
in Vadodara, Gujarat
Travelling allowance, flexible timings,perks.
You are going to do everyone's work, pressurized to complete their work while contributing 0,on appraisal time they aren't going to consider it as your work, Passive lead going to give you rating but your manager have no say on it,in simple you are not going to get highest increment ever.
Read 86 reviewsField Engineer salary at Jio
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