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134 Jio Jobs
Field Engineer_DET
Jio
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Handle customer calls and provide resolution in coordination with L2
Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations.
Fresher Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations.
1.Basi
Employment Type: Full Time, Permanent
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What people at Jio are saying
Rating based on 85 Field Engineer
reviews
Anonymous · Engineering - Hardware & Networks
in Churu
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Good workplace
- Salary - Good+5 more
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Field Engineer salary at Jio
reported by
110
employees
with 4-11
years exp.
₹2.4
L/yr - ₹5.8
L/yr
9%
more
than the average Field Engineer Salary in India
View more details
What Jio employees are saying about work life
based on 22k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Jio Benefits
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