Backup Administrator - Guwahati

Experience:

Must have 5-10 years of work experience on CommVault / NetBackup / Networker and Veeam Cloud backup solutions

Education: Any graduate but preferably B.E./B.Tech/MCA in Computer Science

Mandatory Skills/Knowledge

1. Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure.

2. Work on daily health checks and environment monitoring

3. Monitor backup operation and anomalies detection

4. Work on Change, ITSM tickets and maintenance activities

5. Able to perform restoration in case if escalated by L1

6. Advance Level of troubleshooting

7. Coordinate with application owners and users in case if issue not resolved by L1 Engineer

8. Perform client / Media Server Installation / commission of backup application and assist to clean up and sanity checks of the backup policies. Work in the rotational shift

Preferred Skills

1. Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure.

2. Hands on working experience with Tape based backup software like CommVault, NetBackup, HP Data Protector, Cloud backup technologies like (GCP /Azure / AWS)

3. backup Hardware like (physical / Virtual Tape Library (VTL) libraries and disk-based backups)

4. Good understanding of CommVault backup tool and cloud Architecture.

5. Closely monitor the Backup activity monitor dashboard to track the real time backup failures

6. Refer the last 24 hrs backup failure report and troubleshoot the chronic or problematic backup failure and drive for closures.

7. Perform restoration as per the request after validating proper approvals and follow the ITSM formalities

8. Primary Troubleshooting of the backup or restoration failure issues escalated by L1 team

9. Timely escalation of the issues which are not resolved or seek the required assistance from the next level.

10. Installations / Upgrade / Configurations of new backup clients.

11. Periodic housekeeping and logs clean-up for hassle free backup operations.

12 Configuring and Maintaining backup policies, tape drives, Catalog Backup ( Hot/Cold ).

13 Prepare the daily backup success dashboard and share with the leadership

Represent the backup team in the Change / upgrade discussion calls and provide the inputs