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Field Engineer_DET
Jio
posted 21d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Handle customer calls and provide resolution in coordination with L2
Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations. Fresher
Skills & Competencies :
Engineers.
2. Monitor Network and Service touch points of given work area in NOC.
3. Monitor Dashboards and Performance KPIs
4. Raising alerts within team in case of any threshold crossing alerts
5. Monitor TT alerts and addressing basic L1 issues
7. Coordinating with Circle for Fibre, Utility and other issues
8. Ensure customer problems are resolved as per the TAT and SLA.
9. Carry out MIS reporting and analysis for trouble shooting and
development of NOC operations. Fresher
1.Basi
Employment Type: Full Time, Permanent
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Q1. What is insulator and conductors and semiconductors
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What people at Jio are saying
Rating based on 85 Field Engineer
reviews
Anonymous · Production, Manufacturing & Engineering
in Junagadh
Likes
Overall good experience
- Salary - Excellent+3 more
Dislikes
There is no dislike
Field Engineer salary at Jio
reported by
110
employees
with 4-11
years exp.
₹2.4
L/yr - ₹5.8
L/yr
9%
more
than the average Field Engineer Salary in India
View more details
What Jio employees are saying about work life
based on 21.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Jio Benefits
View more benefits
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