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2942 Jio Jobs
JC Digital Repair Specialist
0-4 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
JC Digital Repair Specialist
Jio
posted 7hr ago
Job Description
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones - unibody/duobody
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
0 - 4 years 2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones - unibody/duobody
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
Employment Type: Full Time, Permanent
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What people at Jio are saying
Rating based on 46 Digital Repair Specialist
reviews
Anonymous · Customer Success, Service & Operations
in Bikaner
Likes
Timely payment
- Skill development - Good+4 more
Dislikes
They changed work or put extra work load
Digital Repair Specialist salary at Jio
reported by
98
employees
with 1-10
years exp.
₹1.4
L/yr - ₹3.5
L/yr
At
par with the average Digital Repair Specialist Salary in India
View more details
What Jio employees are saying about work life
based on 21.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Jio Benefits
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