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Systems Engineer
Jade Global
posted 3mon ago
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Key skills for the job
Job Description
Systems Engineer1
What You Will Need
What You Will Do
- Bring 5+ years of hands-on SaaS applications administration experience
- Have experience with renewal processes, ideally in a SaaS environment
- Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends
- Drive technical and operational excellence, pushing innovation with security, reliability, and quality
- Have a willingness to self-train on new technologies
- Be organized, driven, diligent and creative
- Work with geographically remote teams and business partners
What You Will Need
- Manage system configurations for multiple SaaS applications. Some systems/ apps you may be using and supporting: Google Workspace, Box, Slack, Zoom, diagramming software (e.g. Lucidchart, Mural), creative software (Adobe, Figma, etc.), SurveyMonkey.
- Influence the experience of applications used by thousands of client employees as they do critical work
- Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies
- Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics
- Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire
- Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks
- Identify automation and optimization opportunities across the application lifecycle management
- Collaborate with Operations team to troubleshoot escalated issues
- Develop and document standards for the administration of the applications
- Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team
We ll Be Super Excited If You Have
- Jira and Confluence experience including working on EPICs, stories and tasks.
- ServiceNow experience
Employment Type: Full Time, Permanent
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What people at Jade Global are saying
What Jade Global employees are saying about work life
based on 280 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Jade Global Benefits
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Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, Pune, Maharashtra 411014, IN
Pune, Maharashtra
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