Servicenow ITSM and HRSD Developer

Role & responsibilities

Job Requirements

Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices.

Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management.

•     3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal)
  ●    CSA/ CAD certifications (Compulsory).
•     CIS-HRSD/ CIS-ITSM certification (Compulsory).
  ●    Strong knowledge of JavaScript.
  ●    Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
  ●    Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
  ●    Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
  ●    Experience in agile development environments.
  ●    Strong understanding of ITIL practices and their application in ITSM and HRSD solutions.
  ●    Excellent communication and presentation skills