Operations Manager

South Avenue Mall, a premier shopping destination in Jabalpur, is seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of the mall. The ideal candidate will be a motivated individual with a strong background in hospitality or mall management.

Key Responsibilities:

• Oversee Daily Operations: Manage and coordinate all aspects of mall operations, including housekeeping, security, maintenance, and customer service.
• Team Leadership: Lead and supervise a team of dedicated professionals to ensure efficient and seamless operations.
• Facility Management: Monitor and maintain the physical condition of the mall, including infrastructure, equipment, and aesthetics.
• Emergency Preparedness: Develop and implement emergency response plans and procedures to ensure the safety of staff and visitors.
• Vendor Management: Manage relationships with vendors and contractors to ensure timely delivery of services and adherence to contractual obligations.
• Financial Management: Monitor operational budgets, control costs, and identify opportunities for cost savings.
• Customer Service: Prioritize customer satisfaction by addressing concerns and complaints promptly and effectively.
• Compliance: Ensure compliance with all relevant laws, regulations, and safety standards.

Qualifications and Skills:

• Education: Hospitality Graduate/Diploma
• Experience: Minimum 3 years of relevant experience in hospitality or mall operations
• Skills:
• Strong leadership and interpersonal skills
• Excellent organizational and time management abilities
• Problem-solving and decision-making skills
• Attention to detail
• Proficiency in MS Office
• Preferred:
• Sportsperson or NCC background
• Physically fit and disciplined

Additional Requirements:

• Age: Under 35 years
• Availability: Flexible to work shifts, including weekends and holidays

If you are a passionate and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.