ITC Infotech - Network Engineer - Routing & Switching (5-8 yrs)

Job Title : Network Consultant.

Job Description :

- Initial Configuration and install various Cisco network devices (i.e., routers, switches).

- Require Hands on Experience on hardware replacement and configuration in cisco switches and routers.

- WAN : Good Knowledge and experience in OSPF,EIGRP and BGP routing protocols.

- Switching : Good Knowledge and experience in VLAN,ACL,STP,RSTP,MSTP,VRRP,HSRP and Ether channel.

- Exposure to Monitoring Tools like SolarWinds.

- Require Knowledge in Sub netting, DHCP, Telnet, Routing Protocols.

- Level 2 support for Switches, Routers, Firewall, WLC, AP- s And Load Balancer.

- Responsibility includes troubleshooting all network related problems and support for LAN/WAN Setup.

- Perform network maintenance including h/w and s/w upgrades, decommissions, and capacity upgrades.

- Work with Vendors and technical support for ISP related issues".

- Experienced in wireless technologies (CISCO and ARUBA ).

- Require hands on experience on Routers/Switches (Cisco, 7200, 3800, 2600 Series routers & catalyst switches 3750, 4503, 6500, 9200, 9300).

- Require hands on implementation and troubleshooting on wireless controller and access points of Aruba and Cisco.

- Administration of DHCP scope for Guestnet.

- Hands experience on Firewall (CISCO ASA and Firewalls Fortinet, Forti-manager, Forti-analyzer).

- Troubleshooting on Critical Parameters for the Network devices like - Uptime, CPU Utilization, Packet Drops, Hardware Failures, Interface Status.

- Firmware upgrade for switch ,access point and Firewalls.

- Troubleshooting on Layer 2 failures.

- Coordinate with On-site co-ordination & Field Support Field Engineers and other vendors.

- Configuring and Managing Routers, Switches, WLC & firewall security policies.

- Configuring and troubleshooting FortiGate firewalls (FortiGate 1240B, 1000C, 620B, 600D, 310B) related issues like port opening, port forwarding etc.

- Backup and restoring the configuration of N/W equipment- s like Firewall, routers and switches.

- Handled responsibilities of providing 24x7 network operations in production environment.

- Perform the tasks of monitoring network performance by using standard management tools.

- Hands-on experience in resolving Link down, flap, slow speed, IP blacklist, packet drops, and latency issue in leased lined network without breaching SLA.

- Collaborate with third-party support and service vendors to ensure that the network stays operational.

- Perform network troubleshooting to isolate and diagnose common and escalated network- problems or suspected network problems.

- Strong understanding of STP and L2 related security features Working knowledge on multiple L2 switches platform Cisco, HP, Aruba switches will be preferred.

- Having working knowledge on one ticketing tool (Service Now) and is awareness on- ITIL concepts is expected.

- Handing and troubleshooting on F5 load balancer (Global Traffic Management (GTM) & Local Traffic Management (LTM).

- Willing to work in 24/7.

- Use SOPs and KEDB to address incidents, service requests and queries.

- Initial triage will be included in the SOPs.

- Analyze and provide workaround solution for the incidents/tickets, coordinate with 3rd party vendors if required.

- Escalate to Level 3 for further resolution & RCA.

- Produce & refine SOPs & Run books for level 1 team.

- Incident/change/problem management related to network infrastructure.