Account Manager - US Staffing (8-10 yrs)

Job Description: Accounts Manager

Company Description:

- IT-SCIENT is a global Information Technology company headquartered in Bengaluru.

- We specialize in IT and management consulting, project management solutions, ERP and CRM implementations, software maintenance, corporate strategy, business process outsourcing, and e-learning solutions.

- Our diverse range of IT solutions drives business growth and enhances operational efficiency.

Role Description :

- We are seeking a full-time, on-site Accounts Manager to join our team at IT-SCIENT in Bengaluru.

- The ideal candidate will be responsible for managing the organization's relationships with its clients and key accounts, aiming to build long-term, sustainable relationships.

- This role involves overseeing accounts from initial engagement to long-term partnership, with a focus on maintaining and expanding the client base.

- The Accounts Manager will also be responsible for business development, client relationship management, managing escalations, and strategic planning to ensure a positive brand image in the market and business community.

Key Responsibilities:

- Manage and grow existing client accounts, specifically within the US staffing sector.

- Lead and oversee the delivery teams, ensuring the timely and efficient completion of client projects.

- Build and maintain strong client relationships, acting as a primary point of contact.

- Assess client staffing needs and offer customized solutions.

- Coordinate with recruiting teams to ensure the timely delivery of qualified candidates.

- Negotiate contracts, including terms and conditions, with clients.

- Monitor client satisfaction and address any concerns or issues promptly.

- Prepare and present regular status reports on account performance to senior management.

- Proactively identify and pursue new business opportunities within existing accounts.

Key Requirements:

- Experience: 8 to 10 years in account management, particularly within the US IT staffing industry.

- Proven success in client delivery and account growth within the staffing sector.

- Strong account management aptitude, communication skills, and interpersonal skills.

- Excellent negotiation, persuasion, and analytical abilities.

- Ability to work effectively both independently and within a team.

Qualifications:

- Bachelor's or master's degree in Business, Human Resources, or a related field.

- Minimum of 7-10 years of experience in account management within the US staffing industry.

- Proven track record of managing and growing client accounts.

- Strong communication, negotiation, and interpersonal skills.

- Ability to manage multiple tasks and projects efficiently.

- Familiarity with US labor laws and regulations.

Skills:

Client Relationship Management

Negotiation

Communication

Time Management

Problem-Solving

Staffing Solutions

Contract Management

Microsoft Office Suite (Word, Excel, PowerPoint)

If you are a dynamic, results-oriented professional with a passion for client success and account management, we encourage you to apply and become part of the IT-SCIENT team