325 IT Infrastructure Jobs in Mumbai

Software Configuration Management Automation Testing Operations Information Technology Clinical SAS Programming Business Operations

based on 6.2k Reviews

1-5 years

Mumbai

1 vacancy

Technology Support I Professional

JPMorgan Chase & Co.

posted 18hr ago

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Job Description

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

As a Technology Support I team member in Commercial Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.

Job responsibilities

Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
Assist in the improvement of operational stability and availability through participation in problem management
Assist in monitoring production environments for anomalies and address issues using standard observability tools
Identify and document basic issues and potential solutions for business and technology stakeholders
Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes

Required qualifications, capabilities, and skills

1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud

Preferred qualifications, capabilities, and skills

Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework

Employment Type: Full Time, Permanent

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What people at JPMorgan Chase & Co. are saying

5.0

Rating based on 1 Professional review

Anonymous · Project & Program Management in Mumbai Suburban

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It’s culture and it’s work life balance. Growth is faster and fair treatment

Salary - Excellent

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Dislikes

Job security is everywhere, but since this depends on every person performsnce

Read 1 Professional review

Professional salary at JPMorgan Chase & Co.

reported by 2 employees with 6-7 years exp.

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₹7.5 L/yr - ₹9.6 L/yr

17% less than the average Professional Salary in India

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