Add office photos
All Filters
6 Thermo Fisher Scientific IT Business Analyst Jobs
IT Business Analyst III - Commercial
Thermo Fisher Scientific
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Work Schedule
Standard (Mon-Fri) Environmental Conditions
Office Job Description
Job Summary:
We are seeking a highly motivated and experienced individual to join our Middle East Africa IT team. The ideal candidate will have a solid grasp of CRM, Digital Marketing, and E-commerce processes and platforms. This role will be instrumental in driving digital transformation in the commercial and marketing domain.
Key Responsibilities:
- Process Analysis: Conduct in-depth analysis of existing processes to identify areas for improvement and optimization.
- Requirement Gathering: Elicit, document, and validate functional requirements ensuring alignment with business objectives.
- Solution Design: Collaborate with technical teams to design and implement effective IT solutions that support Commercial operations, particularly in CRM, Digital Marketing, and E-commerce.
- Testing and Validation: Develop and perform test cases to ensure that implemented solutions meet the defined requirements and quality standards.
- Documentation: Build and maintain comprehensive documentation, including user manuals, training materials, and process flow diagrams.
- Collaborator Management: Effectively communicate with collaborators at all levels, encouraging positive relationships and addressing their concerns.
- Commercial Technologies Expertise: Demonstrate in-depth knowledge of Salesforce (SFDC) and relevant digital technologies, such as marketing automation, e-commerce platforms, and customer service tools.
- Operations: Offer and assist with user training as needed, encompassing root cause analysis, incident management, and process improvement
Skills Requirements:
- Bachelors degree in Business Administration, Marketing, or a related field.
- 6 to 8 years of experience as an IT Business Analyst, preferably in a Commercial domain with a focus on CRM, Digital Marketing, and E-commerce.
- Expertise in Salesforce (SFDC) and relevant digital technologies.
- Solid understanding of Commercial processes, including customer relationship management, sales, marketing, and online sales channels.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Experience with business process modeling tools (e.g., Visio).
- Knowledge of Agile methodologies and project management tools.
- Experience with data analysis and reporting tools related to CRM, Digital Marketing, and E-commerce metrics.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for IT Business Analyst roles with real interview advice
What IT Business Analyst at Thermo Fisher Scientific are saying
IT Business Analyst salary at Thermo Fisher Scientific
reported by
1
employee
with 13
years exp.
₹22.9
L/yr - ₹29.3
L/yr
149%
more
than the average IT Business Analyst Salary in India
View more details
What Thermo Fisher Scientific employees are saying about work life
based on 804 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Thermo Fisher Scientific Benefits
View more benefits
Compare Thermo Fisher Scientific with
Agilent Technologies
Compare
Danaher
Compare
PerkinElmer
Compare
Waters Corporation
Compare
Bio-Rad Laboratories
Compare
Illumina
Compare
QIAGEN
Compare
Becton Dickinson
Compare
Mettler-Toledo
Compare
Micro Labs
Compare
GlaxoSmithKline Pharmaceuticals
Compare
Pfizer
Compare
Novartis
Compare
Biological E
Compare
Granules India
Compare
Gland Pharma
Compare
Sanofi
Compare
Unichem Laboratories
Compare
Fresenius Kabi
Compare
ACG Worldwide
Compare
Similar Jobs for you
Share an Interview