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4.1

based on 1.2k Reviews

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25 ISS Facility Services Jobs

Front Office Executive

2-5 years

₹ 3 - 3.75L/yr

Ahmedabad

3 vacancies

Front Office Executive

ISS Facility Services

posted 7d ago

Job Description


Job Title: Front Office Executive


Key Responsibilities:


Greeting and Welcoming Visitors:

Greet clients, visitors, and guests in a polite, friendly, and professional manner.

Direct them to the appropriate departments or personnel.


Managing the Reception Area:

Oversee the reception area and ensure it remains clean, organized, and welcoming at all times.

Handle the phone system, take messages, and transfer calls efficiently.


Scheduling and Appointments:

Assist in managing and scheduling appointments or meetings for staff or clients.

Ensure meeting rooms are prepared, and all necessary materials are available.


Administrative Support:

Perform administrative duties such as data entry, managing office supplies, and filing documents.

Handle incoming and outgoing mail and packages.


Handling Queries:

Respond to client inquiries and provide information as needed, either in person, over the phone, or via email.

Resolve issues or redirect clients to the appropriate team if required.


Coordination:

Coordinate with different departments to ensure the office runs smoothly.

Assist with managing office events or functions when needed.


Maintaining Office Systems:

Manage front office systems like phone lines, computer systems, and other office equipment.

Ensure security protocols are followed, such as visitor logs and access controls.


Customer Service:

Provide exceptional customer service by addressing concerns or queries promptly and professionally.

Act as the first point of contact for customers and clients, ensuring a positive experience.


Skills & Qualifications:

  • Hotel Management / Aviation Must
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in MS Office or other office management software.
  • Previous experience in customer service or administrative roles is preferred.
  • Ability to work under pressure and handle challenging situations professionally.



Employment Type: Full Time, Permanent

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What people at ISS Facility Services are saying

4.7
 Rating based on 8 Front Office Executive reviews

Likes

It's very good company staff support

  • Salary - Excellent
  • +5 more
Dislikes

Nothing to be dislike

Read 8 Front Office Executive reviews

Front Office Executive salary at ISS Facility Services

reported by 25 employees with 2-12 years exp.
₹2 L/yr - ₹5.8 L/yr
28% more than the average Front Office Executive Salary in India
View more details

What ISS Facility Services employees are saying about work life

based on 1.2k employees
61%
46%
42%
96%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

ISS Facility Services Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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