Immigration Advisor

Immigration Advisor

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

Specific responsibilities:

• Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.

• Provide expert advice on available visa options, eligibility criteria, and potential challenges.

• Responsible for achieving individual/team revenue targets.

• Collect basic documents from clients and ensure accuracy and completeness of the same.

• Follow up on clients on payments.

• Stay informed about changes in immigration laws, policies, and procedures.

• Address client inquiries, and concerns, and provide updates throughout the immigration process.

• Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.

• Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.

• Generate reports on the status of immigration cases and compliance metrics.

• Educate clients on immigration policies, procedures, and potential changes affecting their applications.

• Any other additional responsibilities as and when required.