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3.5

based on 859 Reviews

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22 iQor Global Services Jobs

Specialist

iQor

 · 

3.5

 based on 859 Reviews

5-13 years

Noida

1 vacancy

Specialist

iQor Global Services

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Entry Data Analysis Customer Service Research Trade Inbound Customer Service

+ 2 more

Job Description

Job Summary:
You ve got energy, enthusiasm, drive and determination. We ve got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity.

Responsibilities:
  • Our Agents can be responsible for a variety of different calls including.
  • Handles inbound customer service calls.
  • Processes inbound sales calls.
  • Takes inbound or placing outbound collections calls.
  • Answers technical support inquires via incoming calls, chat or email.
  • Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
  • Performs other duties as assigned.

Skills Requirements:
  • 4 or more years of Call Center experience required.
  • Ability to develop rapport and demonstrate a caring attitude.
  • Excellent data entry and internet navigation skills.
  • Clear, distinct oral and written communication skills.
  • Must be detail oriented.
  • Dynamic interpersonal and judgment skills.
  • Professional demeanor and dependable work ethic.
  • Ability to work in a fast-paced environment and multi-task.

Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Specialist roles with real interview advice

What people at iQor Global Services are saying

3.6
 Rating based on 4 Specialist reviews

Likes

Work environment

  • Job security - Good
    • +3 more
Dislikes

Lack of facilities

Read 4 Specialist reviews

Specialist salary at iQor Global Services

reported by 20 employees with 1-10 years exp.
₹3.5 L/yr - ₹6 L/yr
48% less than the average Specialist Salary in India
View more details

What iQor Global Services employees are saying about work life

based on 859 employees
57%
42%
57%
70%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

iQor Global Services Benefits

Submitted by Company
Health Insurance
Job Training
Cafeteria
Soft Skill Training
Submitted by Employees
Job Training
Soft Skill Training
Health Insurance
Free Food
Free Transport
Cafeteria +6 more
View more benefits

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Noida  (1)
Noida Office
iQor India Pvt. Ltd., A-154A, Sector 63 Noida
Uttar Pradesh 201301

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