AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
ZapCom Group Team. If you also belong to the team, you
can get access from
here
ZapCom Group
Compare
All Filters
18 ZapCom Group Jobs
Desktop Support Specialist
ZapCom Group
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Answers incoming support requests via telephone or email.
- Performs call backs to support requests.
- Provide timely, efficient, and effective resolutions to end user issues, in accordance with end user SLA.
- Helps support and troubleshoot conference room connectivity issues including but not limited AV issues.
- Practices good ticket hygiene and provides timely responses.
- Finds and looks for areas of opportunity to automate and script solutions where possible.
- Coordinates with other departments when necessary to solve end user issues.
- Involve other team members to establish best practices/decisions.
- May be required to work overtime.
- May be required to assist other departments in information gathering and / or job
functions. - Perform other duties as required. These duties may include assignments in job classification other than their own.
Employment Type: Full Time, Permanent
Read full job descriptionZapCom Group Interview Questions & Tips
Prepare for ZapCom Group roles with real interview advice
What people at ZapCom Group are saying
What ZapCom Group employees are saying about work life
based on 56 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ZapCom Group Benefits
View more benefits
Compare ZapCom Group with
Reliance Industries
Compare
Tata Group
Compare
Aditya Birla Group
Compare
Mahindra & Mahindra
Compare
Hindustan Unilever
Compare
ITC
Compare
Bharti Enterprises
Compare
Adani Group
Compare
Godrej Industries Group
Compare
Larsen & Toubro Limited
Compare
Maxgen Technologies
Compare
VDart
Compare
ANR Software Private Limited
Compare
Magic Edtech
Compare
Value Point Systems
Compare
JoulestoWatts Business Solutions
Compare
F1 Info Solutions and Services
Compare
SS Supply Chain Solutions
Compare
Jumio
Compare
Saama Technologies
Compare
Similar Jobs for you
ZapCom Group Hyderabad / Secunderabad Office Location
Hyderabad/Secunderabad, Telangana Office
Arup India Pvt Ltd, 10th floor, Dallas Centre, Raidurg, Village, Serilingampalle (M), Telangana 500032
Hyderabad/Secunderabad, Telangana
560032
560032
Share an Interview