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Desktop Support Technician
Apple
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 3+ years or more experience providing software and/or hardware technical support for internal customers or for partner teams
- Proficient computer literacy proven through work experience in hardware and software troubleshooting
- Ability to operate independently with little supervision
- Effective communication skills (written, verbal, and presentation) working with personnel from all levels of an organization
- Ability to lift and transport up to 50 pounds on occasion and up to 25 pounds regularly. This position also requires the ability to push or pull loaded carts and pallets of goods occasionally.
- Flexible team player who is able to work in a fast-paced physical and virtual work environment
- Mac Repair certification
- JAMF or equivalent device management certification
- Outstanding time management and organizational skills with the ability to correctly prioritize work tasks based on business impact
- Experience contributing to or authoring technical process documentation
- Contribute to an inclusive environment through respecting each others differences and having the curiosity to learn.
Employment Type: Full Time, Permanent
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