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Director Operations
iQor Global Services
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Pursues additional business opportunities to expand the business and to increase customer satisfaction. Completes long-range planning to support overall goals of the Company.
- Responsible for the discipline and morale of the programs under the vertical.
- Supports the Company and the goals of the VP, Operations.
- Coordinates with Company senior staff, peers and senior staff via email, phone, fax and in person.
- Directly and indirectly leads business unit teams to meet exceed customer expectations and meet Company financial goals.
- Creates and reviews forecasting of revenue and capital expenditures, in a manner which reduces operational costs, increases revenue, exceeds customer expectations, grows current business and obtains new business.
- Effectively uses all company IT systems to complete tasks
- Manages, Reviews and Reports on PL expectations and actual results.
- Works between customer and Company to ensure accurate and timely invoicing is completed and timely collection of accounts payables.
- Leads daily, weekly, monthly and quarterly customer meetings and ensures customer first approach is taken.
- Leads staff and management, ensuring all groups work together, trends are monitored and quality is kept to a high standard.
- Ensures the good of the Company is kept in mind in all management decisions.
- Leads team and customer in Lean though and principles to eliminate process waste and improve process quality
- Provides familiarization and follow-up with Company senior staff, current customers and prospective customers with a view towards winning new business for the Company.
- Reviews all pricing associated with current and prospective customers.
- Performs other duties as assigned.
Skills Requirements:
- 8 or more years work-related experience with a high volume electronic manufacturing-services company or call center company.
- Extensive experience working directly with customer and developing the customer relationship.
- Experience with personnel management and development.
- Experience with financial analysis.
- Strong technical background
Employment Type: Full Time, Permanent
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People are getting interviews at iQor Global Services through
People are getting interviews through
(based on 20 iQor Global Services interviews)
Walkin
Job Portal
Referral
Campus Placement
45%
20%
15%
5%
15% candidates got the interview through other sources.
High
Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at iQor Global Services are saying
Director of Operations salary at iQor Global Services
reported by
5
employees
with 7-24
years exp.
₹36.8
L/yr - ₹44
L/yr
At
par with the average Director of Operations Salary in India
View more details
What iQor Global Services employees are saying about work life
based on 834 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
iQor Global Services Benefits
Submitted by Company
Health Insurance Job Training 
Cafeteria Soft Skill Training
Submitted by Employees
View more benefits 
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