Sales Manager

We are seeking an experienced and strategic Sales Manager to lead the sales efforts for our premium product category. This role involves managing a high-performing sales team, developing and executing sales strategies, and driving revenue growth. The ideal candidate will have a strong background in sales leadership, exceptional interpersonal skills, and a passion for delivering outstanding customer experiences in the premium segment.

Key Responsibilities

1. Sales Leadership

• Develop and execute sales strategies to achieve revenue targets for the premium product category.
• Lead, mentor, and motivate the sales team to exceed individual and team sales goals.
• Set clear performance expectations and conduct regular performance reviews.

2. Team Management

• Recruit, onboard, and train sales professionals specializing in premium products.
• Monitor team performance and provide guidance to improve sales effectiveness.
• Foster a culture of accountability, collaboration, and excellence within the team.

3. Business Development

• Identify and pursue opportunities to expand the customer base in the premium segment.
• Build and maintain strong relationships with key clients and stakeholders.
• Collaborate with the marketing team to implement campaigns targeted at high-value customers.

4. Market and Product Expertise

• Maintain in-depth knowledge of the premium product portfolio, industry trends, and competitor offerings.
• Provide feedback to the product team for product enhancement and innovation.
• Ensure the team is well-informed about product updates, sales techniques, and market dynamics.

5. Reporting and Analytics

• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Prepare and present sales reports, forecasts, and performance updates to senior management.
• Use CRM tools and other software to monitor and track sales activities effectively.

6. Customer Experience

• Ensure a superior customer experience by delivering tailored solutions and building trust.
• Address escalated customer concerns promptly and professionally.

Qualifications and Skills

• Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).
• 10+ years of experience in sales, with at least 23 years in a leadership role (preferably in premium/luxury product categories).
• Proven track record of meeting or exceeding sales targets.
• Strong leadership, coaching, and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Ability to develop and execute strategic sales plans.

Preferred Attributes

• Experience in industries such as luxury goods, financial services, or high-end technology.
• Strong network within the premium customer segment.
• Adaptable and able to work in a fast-paced, dynamic environment.
• Analytical mindset with the ability to interpret and act on sales data.

Compensation and Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional growth and leadership development Role & responsibilities