System Administrator

The System Administrator role involves a combination of onboarding, offboarding, maintenance, and infrastructure management tasks. Key responsibilities include managing user accounts and licenses through Azure AAD, provisioning and decommissioning laptops with essential software and security tools and supporting employees via Fresh Service or similar platforms.

Key Responsibilities

Onboarding Tasks:
Creation of users and assignment of O365 and other licenses for new FTEs / Contractors / Interns using Azure AAD
Providing Laptops along with required software installed
Installation of DLP, Antivirus and other software to ensure Data Protection.

Offboarding Tasks:
Disabling of users and removal of licenses for FTEs / Contractors / Interns leaving iMocha using Azure AAD
Formatting of laptops once received from FTEs / Contractors leaving iMocha

Maintenance Tasks:
Supporting employees with their issues over Fresh Service or similar tools
Creation of knowledge base for frequently occurring issues in Fresh Service.
Ensuring highly available and adequate Internet connectivity in the office.
Ensuring CCTV is always functional and helps with investigations as required
Management of RFID cards and ensuring the functioning of RFID based access.
Ensuring proper setup (projector, soundbar etc) during All Hands and other important meetings.
Management of O365 and other licenses through Azure Portal
Inventory Management of Laptops and other devices.
Ensuring IT infrastructure in meeting rooms is up and running.

Other:
Experience with IT policy creation
Experience supporting ISO 27001 and other compliance audits.
Working with various Hardware vendors to select appropriate hardware required by Business.
Experience working with Finance, Founders office to recommend cost cutting, business continuity and other ideas to improve IT infrastructure.

Skills and Qualifications:
Relevant experience as a System Administrator of 2-3 years.
Good Knowledge of Office 365 administration, SharePoint.
Strong understanding of networking and IT infrastructure.
Familiarity with ESET, RFID systems, and CCTV management.
Experience with IT inventory and asset management.
Problem-solving skills with the ability to resolve technical issues efficiently.
Good communication and collaboration skills.