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Senior Engineer, Application Engineering - MFT
4-9 years
Pune
1 vacancy
Senior Engineer, Application Engineering - MFT
International Centre for Excellence
posted 5mon ago
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Job Description
The Application Engineering team provides top-tier support, maintenance and solution design on multiple applications, including MFT (Sterling Integrator, Axway), message queueing (SWIFT, IBM MQ), and reporting platforms (Business Objects, Tableau). This Engineer will create and maintain availability and high-performance of various applications in mixed UNIX and Windows development, non-production, and production environments. This role will also perform root cause analysis of problems, select and implement automation tools, and actively participate in deeply technical discourse.
Responsibilities
- Design, plan and implementation of integrated solutions
- Tune systems for maximum available performance
- Respond to and assist in production operations in a 24/7 environment
- Troubleshoot and resolve issues both proactively and as discovered
- Application support and administration for Sterling Integrator and File Gateway, IBM MQ, SWIFT, and other applications
- Manage application configurations, patch levels and evolution paths
- Provide technical analysis, resolve problems, and propose solutions
- Provide support to and coordinate with developers, operations staff, release engineers, and end-users
- Educate and mentor team members and operations staff
- Participate in a weekly on-call rotation for after-hours support and change events
Knowledge and Experience
- Bachelor s degree in CIS or equivalent experience in Computer Science / Information Technology
- Fluent speaking, reading, and writing in English
- 4+ Years Broad Experience with Sterling Integrator and File Gateway (MFT and/or EDI)
- Strong initiative to learn and assimilate new software/technologies and improve business processes.
- Demonstrated knowledge of Linux Operating Systems (RedHat variants preferred)
- Demonstrated fundamental knowledge of Windows Operating Systems (2012, 2016, 2019, 2022)
- Fundamental understanding of the SDLC process, and tools. (GIT, Jenkins, Puppet, etc.)
- Fundamental understanding of Operational Concepts. (DR, BCP, Prod vs. Non-Prod)
- Functional Application Development Knowledge (GoLang, Python, BPML, JavaScript, Bash, PowerShell and/or others)
- Top-tier analytics and problem solving
- Ability to work in a fast-paced service-oriented team environment
- Customer focused, and dedicated to the best possible user experience
- Communicate effectively with both technical and business resources
Preferred
- Experience in automation tool development and methodologies
- Strong understanding of project management, organization, and time management
- Basic understanding of SQL Database concepts (Oracle, MySQL)
- Experience with LDAP systems
- Experience with IBM Websphere MQ
- Experience with management of Skype for Business or Teams
Employment Type: Full Time, Permanent
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Alternate Saturday off
No travel
Day Shift
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