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Infobahn Softworld

Compare

3.4

based on 28 Reviews

187 Infobahn Softworld Jobs

Technical Support Engineer - Integrations

Infobahn Softworld Inc.

3.4

based on 28 Reviews

1-5 years

Hyderabad / Secunderabad

1 vacancy

Technical Support Engineer - Integrations

Infobahn Softworld

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Python Oracle Linux Administration Javascript Windows System Administration MySQL

+ 3 more

Job Description

Duties Qualification Experience Must have Bachelors degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (Web based products or e-commerce preferred) Candidates with lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has Must have experience installing, implementing, or maintaining one (or more) of the followingLDAP/Active DirectorySSO (e.g. SAML, SiteMinder)Email InfrastructureWeb Services (consuming or providing) (SOAP, REST)Data Extraction Technologies (e.g. JDBC, ODBC)Network infrastructure Any bi-directional, automated integration between two systems Working knowledge of the components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) Experience administering Linux/Unix OR Microsoft Server Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex technical systems Proven ability to maintain a professional demeanour when handling complex customer internal issues An understanding of ITSM, ITIL, or CMDB

Skills Preferred Skills Previous experience working with the ServiceNow platform (in particular Authentication/Email/Web Service/Import/Export configurations) Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta Familiarity with Eclipse IDE Experience troubleshooting and optimising web application performance Previous experience in software development or software consulting. Experience providing SaaS support is desirable.

Education Graduate above

Hours Per Day 8.00
Hours Per Week 40.00
Department 1230 TechSupport Backend
Job Category Support/Sales

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Infobahn Softworld through

(based on 2 Infobahn Softworld interviews)

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Job Portal

50%

Low Confidence

What people at Infobahn Softworld are saying

5.0

Rating based on 1 Technical Support Engineer review

Anonymous · It in San jose

Likes

Good Communication

Dislikes

Nothing

Read 1 review

Technical Support Engineer salary at Infobahn Softworld

reported by 1 employee with 4 years exp.

₹8.6 L/yr - ₹10.9 L/yr

105% more than the average Technical Support Engineer Salary in India

View more details

What Infobahn Softworld employees are saying about work life

based on 28 employees

73%

100%

60%

80%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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